Optical Assistant - Glasgow, Scotland

Job Details

Full time Optical Assistant – Glasgow, Scotland

A chain of Opticians is currently looking to recruit an optical assistant for their practice based in Glasgow, experience is preferred but will consider candidates who have just started working within optics too.
The Role
As an Optical/Sales Advisor, you will play a vital role in delivering high-quality eye and hearing care services, your role will involve optimising sales opportunities, maintaining customer records, managing stock, and providing exceptional customer service. You will assist patients in selecting the right eyewear, educating them on care and maintenance, and ensuring a seamless experience. With a strong retail background and excellent communication skills, you will thrive in a fast-paced environment, making a meaningful impact on our customers’ lives.
Key Responsibilities

• Promote optical and hearing services within the store to drive appointments
• Maintain accurate customer records and manage stock levels
• Provide outstanding customer service and handle enquiries professionally
• Assist patients in selecting frames and lenses suited to their needs and lifestyle
• Perform basic adjustments and repairs
• Schedule and confirm patient appointments
• Support the fitting and dispensing of contact lenses
• Conduct preliminary pre-tests and measurements
• Work towards achieving store sales targets
• Support marketing initiatives and special events

Key Requirements

• Strong background in retail, customer service, or sales
• Excellent communication and interpersonal skills
• Detail-oriented with strong organisational abilities
• Ability to multitask and thrive in a fast-paced setting
• Commercial awareness and ability to maximise sales opportunities
• Previous optical or healthcare experience preferred

In return they are offering a very competitive salary depending on experience, bonus potential and also opportunities to progress your career.
For more information please contact Nicki on 07515609482
 
 

Network Group Holdings is an Equal Opportunities Employer.